A Malaysian-born Ceylonese, Bernard is no stranger to Pan Pacific Hotels Group where he first started his career and brings 20 years of extensive regional expertise from various hospitality chains. Prior to joining Pan Pacific Hotels Group, Bernard spent close to 6 years with Frasers Hospitality, and was most recently the General Manager of Capri by Fraser Kuala Lumpur. He was also part of the pre-opening team at Raffles Town Club, before joining The Ascott Group, where he took on roles as Residence Manager in various properties in Singapore, Malaysia and Philippines.
In his new role, Bernard will manage the operations of PARKROYAL Serviced Suites Kuala Lumpur, which is consistently listed as one of TripAdvisor’s top hotels in the Malaysian capital city. “I am honoured to be back with Pan Pacific Hotels Group, and a homecoming for me, as I started my career in hospitality right here. The serviced suites team is dynamic and energetic, and our daily passion is to make travel a celebration of life for our guests who choose to experience this vibrant city. Delivering heartfelt service is how we endeavour to bring out the best in our guests – whether they are staying with us for a day or months – who motivate us to be our best, too!” Bernard explains.
Richard Tan, Vice President, Serviced Suites, Pan Pacific Hotels Group, said, “We’re pleased to welcome Bernard on board and to lead the team at PARKROYAL Serviced Suites Kuala Lumpur. Bernard is intimately familiar with Southeast Asia, where he has spent many years, and the serviced suites will benefit from his experience and knowledge of this region as a market. Attracting industry professionals and strong operational leaders such as Bernard is part of our talent acquisition plans, which will support our strategic expansion here and the larger Asia Pacific.”
Pan Pacific Hotels is the only Asia-based hotel chain to offer three products: hotels, resorts and serviced suites, under both its Pan Pacific and PARKROYAL brands. In addition to Kuala Lumpur, the Group operates serviced suites in Singapore and China. The Group will debut its Pan Pacific and PARKROYAL brand of serviced suites in Jakarta, Indonesia in 2020/2021.
Located within Bukit Bintang, one of the city’s trendiest shopping and entertainment districts, the 287-PARKROYAL Serviced Suites Kuala Lumpur comprises fully furnished studios, as well as one and two-bedroom suites designed to meet the needs of leisure and business travellers, whether they are travelling by themselves or with family and friends.